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History

The History tab on the agent detail page provides a chronological log of every operation performed on the endpoint. This includes update installations, telemetry refreshes, compliance evaluations, vulnerability scans, and all other agent activities.

Event Timeline

Events are displayed in reverse chronological order (newest first). Each event shows:

FieldDescription
TimestampWhen the event occurred
TypeEvent category icon and label
StatusCurrent state of the event
SummaryBrief description of what happened
DurationHow long the operation took
Reference IDHex-encoded identifier (e.g., EVT-04D2)

Event Types

TypeIconDescription
TaskPlayUpdate installations, app installs, driver updates, log collections
Telemetry RefreshRefreshSystem state, software inventory, or applicability data collection
Security EvaluationShieldVulnerability scan results
Compliance EvaluationCheckCompliance framework evaluation results
Compliance CheckClipboardIndividual compliance control checks
System RollbackRotateOS build version regression detected; applicability data invalidated and refreshed

Status Values

StatusColorMeaning
PendingGrayOperation queued, waiting to start
In ProgressBlueCurrently executing (duration counter ticks in real time)
SuccessGreenCompleted successfully
PartialYellowCompleted with some items succeeding and others failing
FailedRedOperation failed
TimeoutOrangeOperation exceeded the allowed time
DisconnectedGrayAgent went offline during the operation

Expanded Event Details

Click any event to expand it and see the full details. The content varies by event type:

Task Events (Update Installation)

Shows which updates were installed, with per-update results:

  • KB number and update title
  • Individual status (installed, failed, skipped)
  • Severity level
  • Duration per update
  • Error details for failures

Task Events (App Installation)

Shows which applications were installed or updated:

  • Application name and version
  • Installation status
  • Duration

Telemetry Refresh Events

Shows what data was collected, broken down by category:

  • System, Software, System Applicability, App Applicability, Network, Policy
  • Item counts per category

Compliance Evaluation Events

Shows framework-level results:

  • Passed, failed, and manual review counts per framework
  • Overall compliance score

Vulnerability Scan Events

Shows detection results:

  • New vulnerabilities found
  • Vulnerabilities resolved
  • Detection methodology

System Rollback Events

Displayed when the platform detects that an endpoint's OS build version has decreased (for example, a Windows feature update was rolled back). The expanded view shows:

  • Previous build number and version
  • Current build number and version
  • Count of invalidated items per data category (applicable updates, applicable applications, vulnerabilities)

Rollback events are fully automatic. When a rollback is detected, the platform invalidates stale applicability and vulnerability data and triggers a fresh scan. A yellow "System Rollback Detected" banner appears on the agent's System State tab until the refresh completes. No user action is required.

Reference IDs

Every event displays a hex-encoded reference ID in the format EVT-XXXX (for events) or TSK-XXXX (for tasks). These IDs are useful for troubleshooting with TridentStack support, as they uniquely identify the event across the entire platform.

Parent and Child Events

Some operations create a parent event with child events. For example, a system update installation task (parent) may contain individual update installation events (children) for each KB that was installed. Expanding the parent event reveals the child events nested underneath.